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Renters Reform Update

Posted on May 19th, 2023 -

Information relating to the Renters (Reform) Bill which was introduced to Parliament on 17 May 2023

The Renters (Reform) Bill will deliver on the government’s commitment to “bring in a better deal for renters”, including abolishing ‘no fault’ evictions and reforming landlord possession grounds. It will legislate for reforms set out in the private rented sector white paper published in June 2022.

Please note – 17 May 2023 was the Bill’s first reading in Parliament. The next step is a second reading which is where MPs have a chance to debate the themes of the Bill. You can track the progression of the Bill here; https://bills.parliament.uk/bills/3462

Overview of Bill measures

The Renters (Reform) Bill will improve the system for both the 11 million private renters and 2.3 million landlords in England. The Renters (Reform) Bill will:

  • Abolish section 21 ‘no fault’ evictions and move to a simpler tenancy structure where all assured tenancies are periodic – providing more security for tenants and empowering them to challenge poor practice and unfair rent increases without fear of eviction;
  • Introduce more comprehensive possession grounds so landlords can still recover their property (including where they wish to sell their property or move in close family) and to make it easier to repossess properties where tenants are at fault, for example in cases of anti-social behaviour and repeat rent arrears;
  • Provide stronger protections against backdoor eviction by ensuring tenants are able to appeal excessively above-market rents which are purely designed to force them out. As now, landlords will still be able to increase rents to market price for their properties and an independent tribunal will make a judgement on this, if needed. To avoid fettering the freedom of the judiciary, the tribunal will continue to be able to determine the actual market rent of a property;
  • Introduce a new Private Rented Sector Ombudsman for private landlords which will provide fair, impartial, and binding resolution to many issues and prove quicker, cheaper, and less adversarial than the court system;
  • Create a Privately Rented Property Portal to help landlords understand their legal obligations and demonstrate compliance (giving good landlords confidence in their position), alongside providing better information to tenants to make informed decisions when entering into a tenancy agreement. It will also support local councils – helping them target enforcement activity where it is needed most; and
  • Give tenants the right to request a pet in the property, which the landlord must consider and cannot unreasonably refuse. To support this, landlords will be able to require pet insurance to cover any damage to their property.

 

Further improvements to the private rented sector

Alongside the Renters (Reform) Bill, the government are working in partnership with the Ministry of Justice and HM Courts and Tribunals Service, to ensure that, in the small proportion of tenancies where court action is required, court users can use a modern, digital service. This remains a priority for the government. Following the recommendation of the Levelling Up, Housing and Communities Select Committee, the government will align the abolition of section 21 and new possession grounds with court improvements. This includes end-to-end digitisation of the process and working with the courts to explore the prioritisation of certain cases, including anti-social behaviour.

The private rented sector white paper also committed to further reforms to support both landlords and tenants. The government will bring forward legislation at the earliest opportunity to:

  • Apply the Decent Homes Standard to the private rented sector to give renters safer, better value homes and remove the blight of poor-quality homes in local communities. This will help deliver the government’s Levelling Up mission to halve the number of non-decent rented homes by 2030. The government launched a consultation in September 2022 to ensure the Decent Homes Standard is applied and enforced appropriately and fairly in the private rented sector. The government will respond to this and set out the next steps in due course;
  • Make it illegal for landlords and agents to have blanket bans on renting to tenants in receipt of benefits or with children – ensuring no family is unjustly discriminated against when looking for a place to live; and
  • Strengthen local councils’ enforcement powers and introduce a new requirement for councils to report on enforcement activity – to help target criminal landlords.

 

All information from gov.uk

For more information on the measures in the Bill, please visit:


The Renters’ (Reform) Bill; Introduced to Parliament 17th May 2023

Posted on May 17th, 2023 -

A Statement from the Department for Levelling Up, Housing and Communities

Update on the Renters (Reform) Bill

The Renters (Reform) Bill will deliver the government’s commitment to a fairer private rented sector. It will legislate for reforms set out in the private rented sector white paper published in June 2022.

The Renters (Reform) Bill will improve the system for both the 11 million private renters and 2.3 million landlords in England. Reforms are carefully balanced and have been developed in consultation with landlord and tenant groups over the past five years. The Renters (Reform) Bill will:

·         Abolish section 21 ‘no fault’ evictions and move to a simpler tenancy structure where all assured tenancies are periodic – providing more security for tenants and empowering them to challenge poor practice and unfair rent increases without fear of eviction;

·         Introduce more comprehensive possession grounds so landlords can still recover their property (including where they wish to sell their property or move in close family) and to make it easier to repossess properties where tenants are at fault, in cases of anti-social behaviour and repeat rent arrears;

·         Provide stronger protections against backdoor eviction by ensuring tenants are able to appeal excessively above-market rents which are purely designed to force them out. Landlords will still be able to increase rents to market price for their properties.

·         Introduce a new Private Rented Sector Ombudsman that private landlords must join that is intended to provide fair, impartial, and binding resolution to many issues and to be quicker, cheaper, and less adversarial than the court system;

·         Create a Privately Rented Property Portal to help landlords understand their legal obligations and demonstrate compliance, alongside providing better information to tenants to make informed decisions when entering into a tenancy agreement. It will also support local councils – helping them target enforcement activity where it is needed most; and

·         Give tenants the right to request a pet in the property, which the landlord must consider and cannot unreasonably refuse. To support this, landlords will be able to require pet insurance to cover any damage to their property.

Further improvements to the PRS

Alongside the Rented Homes Bill, we are working in partnership with the Ministry of Justice and HM Courts and Tribunals Service, to ensure that, in the small proportion of tenancies where court action is required, court users can use a modern, digital service. This remains a priority for the government.

The private rented sector white paper also committed to further reforms to support both landlords and tenants. We remain fully committed to implementing these reforms and will bring forward legislation at the earliest opportunity to:

·         Apply the Decent Homes Standard to the private rented sector to give renters safer, better value homes and remove the blight of poor-quality homes in local communities. This will help deliver the government’s Levelling Up mission to halve the number of non-decent rented homes by 2030. We launched a consultation in September 2022 to ensure the Decent Homes Standard is applied and enforced appropriately and fairly in the private rented sector. We will respond to this and set out the next steps in due course;

·         Make it illegal for landlords and agents to have blanket bans on renting to tenants in receipt of benefits or with children – ensuring no family is unjustly discriminated against when looking for a place to live; and

·         Strengthen local councils’ enforcement powers and introducing a new requirement for councils to report on enforcement activity – to help target criminal landlords.

We’ve put together a helpful guide which explains the reforms in more detail which can be found here https://www.gov.uk/guidance/guide-to-the-renters-reform-bill

Select Committee Response

The Levelling Up, Housing and Communities Select Committee launched its inquiry into the Private Rented Sector Reform in July 2022. The aim of the inquiry was to scrutinise the Government’s plans to, among other things: introduce a decent homes standard for the private rented sector; reform the system of tenancies and abolish no-fault evictions; reform the grounds on which landlords can take possession of their properties; and better protect tenants from unfair rent increases.

The committee sought contributions from key stakeholders including the NRLA, the British Property Federation, Shelter and Generation Rent and members of the public to inform its thinking. The Committee published its report and recommendations in February 2023.
We have considered and responded to each of the committee’s recommendations in our response which we will publish shortly.

 

 

 

SWLA COMMENTS

When it is introduced to Parliament (expected today), the Bill will be published in full, which is known as the ‘first Reading’.

The next step is a Second Reading, which is the first opportunity for MPs to debate the general principles and themes of the Bill. This is expected to take place week commencing 5 June 2023.

The legislation will implement many of the proposed measures from the White Paper ‘A Fairer Private Rented Sector’ that was published in June 2022. This can be read in full here; https://www.gov.uk/government/publications/a-fairer-private-rented-sector

Read the Government announcement here; https://www.gov.uk/government/news/government-introduces-landmark-reforms-to-deliver-fairer-private-rented-sector-for-tenants-and-landlords


Renters Reform Bill – Another Delay

Posted on May 10th, 2023 -

In a Sky News interview last week, Michael Gove announced that the Renters Reform Bill would be ‘out next week’ and introduced into Parliament.  This decision has now been back-tracked due to ‘procedural issues’.

Over the Bank Holiday weekend, speculation was mounting that Tory backbenchers were unhappy with the pro-tenant, anti-landlord sentiment contained in the proposed legislation.

The Bill was first pledged by the Conservative administration back in 2019.

A Department for Levelling Up, Housing & Communities spokesman said: “We are absolutely committed to delivering a fairer deal for renters.

“We will bring forward legislation very shortly, which will include a ban on ‘no fault’ evictions, so that all tenants have greater security in their homes and are empowered to challenge poor conditions.

“We are also introducing a Decent Homes Standard for the Private Rented Sector for the first time ever which will make sure privately rented homes are safe and decent.”


SWLA’s Busiest General Meeting to Date!

Posted on April 20th, 2023 -

We had a great turn out last night at the Future Inn, Plymouth for our General Speaker Meeting. We had over 65 members in attendance.

Huge thanks to our brilliant speakers.

Iain Pring and Sean Bolter from Westcotts Chartered Accountants, shared their extensive knowledge of all things tax related. They discussed tax deductible expenditure, capital gains, inheritance tax planning and Making Tax Digital.

Our second speaker of the evening was Martyn Taylor of Ashley Taylors Solicitors, who made quite a journey in order to present for us. He shared his experience on court possession cases and gave great advice on how to prevent landlord errors in order to ensure a smooth tenancy. Martyn also shared tips on how to gain possession when required. Look out for Martyn’s next webinar, which SWLA members are welcome to join for free.

Thank you to all who attended, it was great to see everyone and we look forward to the next meet!

 


2023/24 Tax Year – 6 Changes Landlords Should Know

Posted on April 14th, 2023 -

Article by GoSimpleTax

What key tax changes are planned from 6 April 2023 and how could they impact you?

 

Income Tax

1. On 6 April 2023, the Income Tax additional rate threshold (ART) will fall from £150,000 to £125,140. When you earn £125,140 or more a year, you don’t get the £12,570 standard Personal Allowance (PA), because £1 of the PA is taken away for every £2 of your income that’s above £100,000.

According to HMRC: “From 2023 to 2024, this measure will impact around 792,000 taxpayers, of whom around 232,000 will pay the additional rate of tax who would not have done so had this threshold [remained] at £150,000.”

  • For those with income between £125,140 and £150,000, the average cash loss is £621 in 2023/24, says HMRC.
  • For those with income above £150,000, the average cash loss is £1,256 in 2023/24, according to HMRC.

2. The additional rate of tax will remain at 45% in England, Wales and Northern Ireland, but it will rise from 46% to 47% in Scotland (the higher rate of Income Tax in Scotland will also go up from 41% to 42%), which won’t be welcome news for higher-earning landlords in Scotland.

 

Capital Gains Tax

3. If you sell property after 6 April 2023, you could well pay thousands of pounds more Capital Gains Tax (CGT). That’s because the annual exempt amount (AEA – how much gain you can make after disposing of an asset before CGT is due) will fall from £12,300 to £6,000 in 2023/24.

  • You could pay many thousands more from 6 April 2024, because the AEA will again be reduced to just £3,000 in 2024/25 for individuals (trustees get half of the two exemption figures stated).

Need to know! After the AEA is accounted for, basic rate Income Tax payers pay 18% CGT on gains made from selling residential property (10% on gains from other chargeable assets). Higher rate Income Tax payers pay 28% CGT on gains made from selling residential property (20% on gains from other chargeable assets).

 

Dividend Allowance

4. From 6 April 2023, the Dividend Allowance will be reduced to £1,000 (it’s been £2,000 since April 2018), which is the amount you can earn in dividend payments before tax is payable. The Dividend Allowance will again be halved in April 2024, falling to just £500.

The amount of tax you pay on dividend income above the dividend allowance, after the Personal Allowance, depends on your Income Tax band:

  • Basic rate (£12,571 to £50,270 taxable income) = 8.75%.
  • Higher rate (£50,271 to £125,140 taxable income after 6 April) = 33.75%.
  • Additional rate (over £125,140 taxable income from 6 April) = 39.35%.

If you own property and receive dividends from your property company, obviously, these changes are more likely to directly affect you. However, they may or may not be relevant if you pay Income Tax on rental income via Self Assessment but also receive dividend income from shares that you own.

 

Stamp Duty

5. Landlords planning to buy another property, holiday home or buy-to-let property for more than £40,000 will need to pay an additional 3% on each tier of stamp duty in England and Northern Ireland, and an additional 4% in Wales and Scotland.

In England and NI in the 2023/24 tax year that equates to:

Property price                        Stamp Duty Rate

Up to £250,000                                               3%

£250,001- £925,000                                        8%

£925,001-£1.5m                                              13%

More than £1.5m                                            15%

 

Overseas buyers must pay a 2% surcharge on top of the normal Stamp Duty rates, as well as a 3% buy-to-let surcharge. So, for holiday homes or buy-to-let properties, if you’re an overseas buyer you’ll pay 5% more than the standard rate for UK nationals.

Need to know! The Stamp Duty threshold will fall back down to £125,000 from March 2025. It was doubled in the September 2022 mini-Budget.

 

Making Tax Digital

6. HMRC has delayed introducing Making Tax Digital for Income Tax (MTD for ITSA). It was planned for introduction from April 2024, for sole traders and landlords with a taxable income of more than £10,000, which may have encouraged many landlords to voluntarily start complying with MTD requirements this year.

However, the first phase of MTD for ITSA won’t now be introduced until April 2026 and will only impact those with taxable income of more than £50,000 a year. Further phases of introduction are planned after April 2026.

 

Time to file your Self assessment tax return?

You can file your 2022-23 Self Assessment tax return any time from 6 April 2023. According to HMRC, 66,465 2021/22 Self Assessment tax returns were filed on 6 April 2022 (almost double the 36,939 Self Assessment tax returns filed on 6 April 2018). You don’t have to be such an early bird, of course, but the sooner you do it, the better.

Need to know! Apart from enabling you to avoid the annual headache that can result from leaving your Self Assessment tax return until January, with the online filing deadline looming on midnight 31st, getting it done earlier means you can find out much sooner whether you’re due a tax rebate.

 

About GoSimpleTax

Income, Expenses and tax submission all in one. GoSimpleTax will provide tips that could save you money on allowances and expenses you might have missed.

Software submits directly to HMRC and is a digital solution for Landlords to record income, expenses and file their self-assessment giving hints on savings along the way.

Covering all self-assessment pages, not just property, GoSimpleTax does all the calculations for you.

 

SWLA members receive a 25% discount off GoSimpleTax via www.gosimpletax.com/swla


Do you currently file a paper tax return for your Self Assessment?

Posted on March 31st, 2023 -

Article by GoSimpleTax

HMRC has advised that for the 21/22 tax year, 385,000 taxpayers filed paper Self Assessment tax returns. If you were one of them, this could affect you, as HMRC is currently writing to taxpayers to inform them they will not automatically receive a tax return form for 22/23. Letters are currently being sent out between 23rd March and 4th April 2023.

This is a step in pushing taxpayers to file online as part of the government’s objective to have everyone interacting digitally with HMRC and other government bodies.

 

Who will receive a letter?

135,000 taxpayers who normally file their Self Assessment tax return on paper will receive a letter from HMRC, which will advise them they won’t receive a tax return form automatically this year. Instead, they will be asked to file their return online via gov.uk or by using commercial software.

 

The digital future

HMRC has a target over the next two years to reduce the volume of letters and forms it sends out via paper. It will continue to persuade taxpayers to use its digital channels where possible which is usually quicker and easier than communicating via post or over the phone.

 

What if you cannot file online?

Should you not have internet access you are advised to contact HMRC on 0300 200 3610 where you can request a paper form to be sent to you.

Taxpayers aged over 70, who are not already filing digitally and who do not have a tax agent appointed will continue to automatically receive a paper tax return form. Likewise, those who are not digitally capable, such as disabled employers who may employ personal assistants and carers – in these circumstances they will be able to choose to communicate with HMRC non-digitally.

There are other exclusions and special cases from online filing, listed on gov.uk, in which the taxpayer can use digital software to print the form in a format acceptable to HMRC.

 

About GoSimpleTax

Income, Expenses and tax submission all in one. GoSimpleTax provide tips that could save money on allowances and expenses that may have been missed.

Software submits directly to HMRC and is a digital solution for Landlords to record income, expenses and file their self-assessment giving hints on savings along the way.

Covering all self-assessment pages, not just property, GoSimpleTax does the calculations for you.


Landlords to be Given More Powers to Evict Anti-Social Tenants

Posted on March 29th, 2023 -

The UK Government has announced an action plan to crack down on anti-social behaviour giving more powers to the police to target perpetrators with swift and visible justice in England and Wales.

16 areas will be funded to support either new ‘hotspot’ police and enforcement patrols or trial a new ‘Immediate Justice’ scheme. A select few areas will trial both interventions and following the initial trailblazers, both schemes will be rolled out in 2024.

A new reporting tool will also be developed over the next twelve months to act as a digital one-stop shop where people can quickly and easily report incidents of anti-social behaviour.

Under the zero-tolerance approach, nitrous oxide or ‘laughing gas’ will also be banned. The drug is now the third most used among 16 to 24-year-olds in England and both the police and the public have repeatedly reported links between the use of the drug and nuisance or anti-social behaviour.

Renters’ Reform

The UK Government’s plan to reform the private rented sector outlines tougher enforcement on nuisance tenants.

Faster grounds for possession

The Action plan highlights that sustained acts of intimidating or disruptive behaviour will not be tolerated and should lead to the eviction of the tenant involved. The UK Government will be changing laws and arming landlords with tools to ensure that anti-social tenants will face consequences including making the grounds for possession faster and easier to prove.

Other measures include:

  • ensuring all private tenancy agreements include clauses specifically banning anti-social behaviour
  • expand the discretionary eviction ground, to make anti-social behaviour easier to prove in court and speed up the process of evicting by exploring how to prioritise these cases in Possession Lists in the courts
  • preventing short-term lets importing anti-social behaviour into communities, with a new registration scheme to give local authorities data to easily identify short-term lets to act against if a let proves problematic. A consultation on the registration scheme will be published shortly

Clarity for letting agents and landlords needed

We need to see clarity on how the measures will work in practice and when the new legislation will be in effect, until then landlords will continue to struggle to evict nuisance tenants.

Article by PropertyMark; https://www.propertymark.co.uk/resource/landlords-to-be-given-more-powers-to-evict-unruly-tenants.html


01 April 2023 – All Commercial Let Properties Must Have EPC E or Above

Posted on March 29th, 2023 -

THIS INFORMATION IS FOR THE NON-DOMESTIC PRIVATE RENTED SECTOR – COMMERCIAL LETS

  • From 01 April 2018 – EPC rating E or above required on new & renewing leases.
  • From 01 April 2023 – EPC rating E or above required on all leases, including existing leases.

In 2018, changes to the law made it illegal to sign a new or renewed lease for a non-domestic property that does not meet the MEES regulations, meaning for any property with an Energy Performance Certificate (EPC) rating of F or G.

From April 2023, the regulations will extend to all privately rented properties, including those where a lease is already in place and a property is occupied. Therefore, unless an exemption applies, it will be unlawful to continue renting out any property that does not meet the new regulations.

It has been estimated that up to 20% of non-domestic properties could have an EPC rating below an E, meaning that unless they were upgraded to meet the minimum standards or an exemption is successfully registered, it is now illegal to rent them.

Enforcement of the regulations is carried out by the local authority. Where a property does not meet the regulations, landlords can be fined up to £5,000 per property or up to 10% of the rateable value of the property. In addition, there is also a risk of loss of value of the property, with the marketability likely to suffer and lenders, banks, and pension funds less inclined to consider properties that are EPC band F or G.

Exemptions

There are a number of exemptions available to landlords. The full list can be found in the Non-Domestic MEES Guide. However, it is important to note that most exemptions are only valid for a maximum of five years. After this time, landlords are required to resume efforts to improve the EPC rating of their properties. To register for an exemption, visit the government webpage, Register an Exemption.

Proposed Timeline

Further changes to the MEES regulations are expected over the coming decade.

  • In 2025, the minimum standard is expected to rise to an EPC band D.
  • In 2027, the minimum standard is expected to rise to an EPC band C.
  • In 2030, the minimum standard is expected to rise to an EPC band B.

 

Article from Elmhurst Energy; https://www.elmhurstenergy.co.uk/blog/2023/03/28/changes-to-non-domestic-mees/


Updated How to Rent Guide Published 10am, 24th March 2023

Posted on March 24th, 2023 -

An updated ‘How to Rent Guide – The Checklist for Renting in England’ has been published by the government.

https://www.gov.uk/government/publications/how-to-rent

Landlords or letting agents should give the current version of this guide to the tenant when a new assured shorthold tenancy starts. There is no requirement to provide the document again if the assured shorthold tenancy is renewed unless the document has been updated.

All new tenancies and renewals from and including 24th March 2023 will need this new version provided!

 


Landlord Accreditation Training Course – Online

Posted on March 24th, 2023 -

Landlord Accreditation Training Course – ONLINE

Thursday 19th October 2023 – 9:00 – 4:30pm

Venue – Online

Price – £65 for members of SWLA, £75 for non – members for one day course.

Course covers ASTs, Deposits, Section 21s, Section 8s, HMOs, Gas and Electrical Safety, Inventories and much more.

The course will provide you with all the skills to start, manage and finish a tenancy.

Places still available. Contact the office on 01752 510913 or info@landlordssouthwest.co.uk to book your place, places only secured on receipt of payment.

Over 1150 landlords have already completed this course since September 2011.

Course can lead to Accreditation, if required.

We are proud to announce Landlord Accreditation South West (LASW) are founder members of the West of England Rental Standard.

 


Landlord Accreditation Training Course – Face to Face

Posted on March 24th, 2023 -

Welcome back to the first face to face course in 3 years.

Landlord Accreditation Training Course

Tuesday 20th June 2023 – 9:30 – 4:30pm

Venue – Astor Room, Plymouth Guildhall, Royal Parade, Plymouth PL1 1HA

Price – £65 for members of SWLA, £75 for non – members for one day course.

Course covers ASTs, Deposits, Section 21s, Section 8s, HMOs, Gas and Electrical Safety, Inventories and much more.

The course will provide you with all the skills to start, manage and finish a tenancy.

Places still available. Contact the office on 01752 510913 or via the website to book your place, places secured on receipt of payment.

Over 1150 landlords have already completed this course since September 2011.

Course can lead to Accreditation, if required.

We are proud to announce Landlord Accreditation South West (LASW) are founder members of the West of England Rental Standard.

 


SWLA Donate £700.00 to Local Charity – FULLHRH

Posted on March 22nd, 2023 -

Feeding the Unfortunate, Lost, Lonely, Hungry, Rough sleepers and Homeless – a local charity who gather people together over food, supporting local people who may need extra support.

Andy Metcalf of FULLHRH receiving a cheque from Steve Lees, SWLA Chairman.


Notice of a General Meeting

Posted on March 22nd, 2023 -

Wednesday 19th April 2023

Future Inn Hotel, William Prance Road, Plymouth PL6 5ZD

7.15pm for a 7.30pm start

Speakers will include:-

Ian Pring & Sean Bolter – Westcotts Chartered Accountants:

Tax matters in the PRS – Tax Deductible Expenditure, Capital Gains, Record Keeping & Making Tax Digital Preparation, Inheritance Tax Planning.

 

Martyn Taylor – Ashley Taylors Legal – Possession Specialists:

Courts are finding Section 8s & Section 21s invalid more often; How to prevent that. Also – a Renters Reform Bill update.

Wine & orange juice will be served during the evening.

We hope to see you there, guests are very welcome.

 

 

Please remember to register your car at the hotel reception upon arrival.

 


TRADEPOINT – 10% Off Everything in Store & Most Items Online This Weekend – Plus an Extra 10% Off for SWLA TradePoint Members

Posted on March 22nd, 2023 -

24th to 27th March 2023 – 10% off TradePoint/B&Q – SWLA TradePoint Members receive an extra 10% off on top of this.


New ‘How to Rent’ and ‘How to Let’ Guides Published Soon

Posted on March 8th, 2023 -

We have been informed that the following guides are being updated by the government during week commencing 13 March 2023:

‘How to rent: the checklist for renting in England’ You must provide your tenants with a copy of the latest version of the ‘How to rent’ guide at the start of a tenancy, either as a hard copy or, if agreed with the tenant in writing, via email as a PDF attachment. You cannot rely on a section 21 notice to obtain possession from the tenant if you have not provided this document. We recommend that landlords access the guide from the gov.uk website to ensure that it’s the most up to date version that tenants receive.

‘How to let’ This guide is for current and prospective landlords. It explains the responsibilities, legal requirements, and best practice for letting a property in the private rented sector.

 

 


Government Launch ‘Make Things Right’ Campaign

Posted on March 8th, 2023 -

The ‘Make Things Right’ campaign aims to ensure more social housing residents who need support know how to make a complaint.

Make Things Right: Social housing complaints campaign

The ‘Make Things Right’ campaign aims to ensure more social housing residents who need support know how to make a complaint.

It is based on the idea that everyone deserves a home that is safe, secure and well maintained, and anything less is unacceptable. And if a resident has reported an issue and it hasn’t been fixed, it’s now easier to make things right.

The campaign sets out the steps of the complaints process that residents can take if they are unhappy with the service from their social housing provider.

This toolkit provides materials which landlords, stakeholders, and residents can use to spread the word among residents about how to make complaints, including by signposting to gov.uk/social-housing-complaints for advice.

What is included in the campaign?

The campaign will be running across the following channels:

  • Social media (Facebook, Instagram, Twitter, NextDoor)
  • Radio and digital audio
  • Online search promotion (e.g. Google, Bing)
  • Media relations
  • Campaign website (gov.uk/social-housing-complaints)

Advertisements on radio and digital audio, social media, and toolkit resources will be translated into Arabic, Bengali, Polish, Punjabi, Romanian and Urdu.

The advertising campaign will run until April 2023, with the use of communications toolkits continuing. Campaigns toolkits will remain live online after April 2023. Planning is underway for future campaigns.

Why is it ‘now easier to make things right’?

The campaign uses the phrase “it’s now easier to make things right”.

While the government is acting in many ways to improve the complaints process and conditions in social housing, the phrase’s use in this campaign mainly refers to the recent removal of the “democratic filter” and the introduction of a Complaint Handling Code for social housing providers.

The removal of the democratic filter means it is quicker and easier for residents to take complaints straight to the Housing Ombudsman Service. It has done this by removing the need to go to an MP, local councillor or tenants’ panel first, and to wait 8 weeks after completing the landlord’s complaints processes, before being allowed to take a complaint to the Ombudsman.

The Complaint Handling Code took effect from 1 April 2022 and landlords had until 1 October 2022 to become compliant. In short, it sets out good practice that will allow landlords to respond to complaints effectively and fairly. This includes good communication with residents about how to complain, and saying only two stages are necessary in landlord’s processes, with clear timeframes set out so residents know when to expect a response.

How can I support the campaign?

  1. Signpost residents to the campaign website at gov.uk/social-housing-complaints for advice about the step of the complaints process.
  2. Use the campaign materials (such as the leaflet, posters and social media posts) to support and add to your own communications. You could print the posters and leaflets for distribution locally. This will help the campaign reach more residents so they know what to do.
  3. If you are in an organisation that manages social housing, share this website and gov.uk/social-housing-complaints with your staff
  4. If you are in an area where many people speak a language to which we’ve translated assets, help to spread the message by printing and/or sharing online the posters, leaflets and social media posts. If you think a particular language that’s not supplied in our toolkit should be, please let us know by contacting externalaffairs@levellingup.gov.uk
  5. Let us know any case studies where a resident has been helped by the complaints process, and ideally where a landlord has found the process useful too, by contacting externalaffairs@levellingup.gov.uk.

If you have any questions about the campaign, or can share a case study of a resident helped by the complaints process (and even where landlords have learned from the process), please contact externalaffairs@levellingup.gov.uk.

 

Article by Gov.uk; https://www.gov.uk/guidance/make-things-right-introduction-and-how-to-help

 


Making Tax Digital (MTD) for Income Tax – DELAYED!!

Posted on March 2nd, 2023 -

At the end of December 2022, HMRC and the Treasury announced that Making Tax Digital for Income Tax Self-Assessment (MTD for ITSA) has been postponed until April 2026 and some of the expected eligibility requirements have also been amended. This will no doubt come as a relief for some.

In a written statement, HMRC stated:

“MTD for ITSA will now be introduced from April 2026, with businesses, self-employed individuals, and landlords with income over £50,000 mandated to join first. Those with income over £30,000 will be mandated from April 2027.”

This gives the self-employed sole traders and affected landlords more time to prepare for the switch. Furthermore, some very small businesses and landlords will now be below the initial thresholds and may not need to comply until all taxpayers are required to comply.

Why has the MTD for Income Tax been delayed?

The accounting and taxation profession had been putting pressure on the government to delay MTD, as it did not feel that tax payers or HMRC were ready for such changes. HMRC has officially stated that the reason behind this delay is to relieve pressure on businesses caused by the current economic environment.

Furthermore, HMRC currently believes a more gradual implementation of MTD will give affected taxpayers, accountants, and the government more time to prepare.

Does this mean you can forget about MTD?

Sorry, no! MTD is not going away, it has just been postponed and the criteria tweaked a little. It is still important to check that you are making plans to ensure you are ready for the changes before they become mandatory.

We are expecting HMRC to pull everyone into the new MTD system at some point in the future, regardless of income.

What about Partnerships……?

If your business trades as a partnership, then the above compliance dates will not apply. As it currently stands, HMRC have not got a compliance date for individuals trading within a partnership.

Article by L.A.Lamerton & Co Accountants – Tel 01752 255667 – This information is designed to assist understanding and does not cover all aspects applicable. We would strongly recommend that you refer to the governments published information at www.gov.uk e.& o. e.

 


Landlords Welcome Landmark Ruling from the Supreme Court

Posted on March 2nd, 2023 -

The following case provides vital clarification about the responsibilities of ‘rent-to-rent’ companies. Rent-to-rent companies take over the running of a property for a landlord.

The ruling in the case of Rakusen v Jepsen will have important implications for the private rented sector as a whole.

The landlord, Rakusen, agreed to let a flat to a rent-to-rent company. The property required a licence, but the company did not apply for one.

As a result of the failure to be licenced, the former tenants of the flat sought a Rent Repayment Order against Rakusen rather than the rent-to-rent company – even though he had not received rent directly from the tenants.

At an initial tribunal it was ruled that the Rent Repayment Order could be applied for against Rakusen. The Court of Appeal however later overturned the decision and ruled in Rakusen’s favour.

The Supreme Court ruled that where rent-to-rent companies take over the running of a property, they cannot shirk responsibility and expect to leave the landlord to pay for their legal failings.

Ben Beadle of the NRLA said “The ruling makes clear that it is the responsibility of rent-to-rent companies acting as a landlord to ensure that relevant legal requirements are met, since it is they who receive tenants’ rent. It is simply not right that such companies can take money from people without any responsibility for the property they are running.”

To read the full case background see https://www.supremecourt.uk/cases/uksc-2021-0188.html

Article Abridged from Property Industry Eye


SWLA General Speaker Meeting

Posted on March 1st, 2023 -

Wednesday 19th April 2023 @ 7.30pm Future Inn Plymouth, members and their guests welcome

Notice of a General Meeting

 

 


SWLA Membership Benefits

Posted on February 24th, 2023 -

Please note that SWLA membership benefits such as TradePoint 10% off & Trago2Business 15% off are for SWLA members only. If you do not renew your SWLA membership, you will no longer have access to the discounts. 

 

 


Council Tax Valuation of HMOs – Government Consultation Launched – Landlords and Agents Encouraged to Respond

Posted on February 24th, 2023 -

This consultation seeks views on the way that Homes in Multiple Occupation (HMOs) in England are valued for council tax, and on proposed changes to that process to ensure that HMOs are banded as one property and have one council tax band, other than in exceptional circumstances.

For more information and to respond to the consultation please see the gov.uk website;

Council tax valuation of Houses in Multiple Occupation (HMOs): consultation – GOV.UK (www.gov.uk)

Consultation closes 31 March 2023



Reforming the Private Rented Sector – Report Summary

Posted on February 16th, 2023 -

This is a House of Commons Committee report, with recommendations to government. The Government has two months to respond.

All information from Reforming the Private Rented Sector – Levelling Up, Housing and Communities Committee (parliament.uk)

Summary

The White Paper, A Fairer Private Rented Sector, published in June 2022, sets out what the Government calls its long-term vision for the PRS. The proposals are to be implemented this Parliament through a renters reform Bill and are primarily a response to concerns about security of tenure and housing quality. The first concern is that section 21 of the Housing Act 1988, which allows landlords to quickly evict tenants without having to give a reason, leaves tenants vulnerable to “no fault” eviction and so afraid to complain to their landlord. The second concern is about the condition of private rented accommodation, which is more likely to be non-decent than homes in other tenures and to contain hazards that pose an immediate threat to health and safety.

In response to the first concern, the Government says it will repeal section 21 and replace fixed-term tenancies with a system of open-ended (periodic) tenancies. We conclude that the abolition of fixed-term tenancies, combined with the repeal of section 21, would undoubtedly give tenants greater security of tenure, and we therefore welcome the proposals. The one exception is the general student PRS market. Currently, the proposal is to include this part of the PRS in the tenancy reforms, but we conclude that abolishing fixed-term contracts here could make letting to students considerably less attractive to private landlords, as the student market mirrors the academic year and benefits greatly from 12-month fixed tenancies. We agree with the evidence that not exempting the student PRS could push up rents or reduce the availability of student rental properties, at a time when the market in many university towns and cities is already very tight. We therefore recommend that the Government retain fixed-term contracts in the student PRS.

On the repeal of section 21, we believe that most private landlords are responsible and have no desire or financial incentive to evict tenants without good reason, and that for these landlords section 21 feels like an indispensable means of evicting bad tenants, but we also believe that the blight of unfair eviction and insecurity of tenure experienced by too many tenants can only be remedied by its repeal.

The repeal of section 21 will leave landlords reliant on section 8 of the 1988 Act, which requires a court hearing, and the grounds for possession set out in Schedule 2. The Government says it will amend the section 8 regime to compensate for the loss of section 21. In particular, it plans to:

  • introduce new grounds for possession for landlords who wish to sell their property or move themselves or close family members into it, although it says it will not allow use of these grounds in the first six months of a tenancy and will prevent landlords from marketing or reletting properties for three months following the use of either ground;
  • introduce a mandatory ground where a tenant has been in at least two months’ rent arrears three times in the previous three years, regardless of their arrears on the day of the hearing; and
  • make it easer for landlords to evict tenants responsible for antisocial behaviour using existing grounds for possession.

We conclude that the proposed sales and occupation grounds could be too easily exploited by bad landlords and become a backdoor to “no fault” evictions, and we therefore recommend that the Government:

  • increase from six months to one year the period at the start of a tenancy during which the landlord may not use either ground; and
  • increase from three months to six months the period following the use of either ground during which the landlord may not market or relet the property.

Landlords are perhaps most concerned about the capacity of the courts to expedite possession claims, particularly in respect of rent arrears and antisocial behaviour, and this is one of our greatest concerns too. The courts system is already struggling to process housing cases quickly enough. The pressures on the courts will be exacerbated by the repeal of section 21, as landlords will seek to regain possession under section 8, especially in the case of rent arrears and antisocial behaviour. As we have concluded before, the best way to improve the housing court system is to establish a specialist housing court, but the Government has rejected this idea, for reasons we find unsatisfactory. Furthermore, in relation to in-tenancy rent increases, the Government proposes that it will remove the power of the First-tier Property Tribunal to increase rents. If this proposal has the desired effect of giving tenants greater confidence to challenge rent increases, it ought to result in a heavier workload for the tribunal. However this is already a time-consuming and resource-intensive process. Both these proposals present a real risk that the current systems will be overwhelmed, and there will be a logjam with lengthy delays before verdicts are reached.

It is not clear whether the Government fully appreciates the extent to which an unreformed courts system could undermine its tenancy reforms. For this reason, we again recommend that the Government introduce a specialist housing court. Whatever it does, however, the Government must:

  • significantly increase the courts’ ability to process possession claims quickly and efficiently and in a way that is fair to both landlords and tenants;
  • ensure the courts prioritise and fast-track all possession claims in respect of rent arrears and antisocial behaviour; and
  • in consultation with landlords, agree how quickly the courts need to be processing such claims before landlords can have confidence in the system, and then commit to meeting this target before it repeals section 21.

In response to the concerns about housing conditions in the PRS, the Government says it will:

  • introduce a legally binding decent homes standard (DHS) for the PRS (the current standard is a legal requirement only for social housing);
  • work with local authorities to identify barriers to the effective enforcement of housing standards;
  • introduce an ombudsman for all PRS landlords (currently only letting agents are required to join an ombudsman scheme); and
  • introduce a new property portal on which landlords will be expected to enter information about every property they let (the Government says this will give local authorities the information they need to enforce housing standards more vigorously).

We support the introduction of a legally binding DHS, given the high rate of non-decency in the PRS, and the property portal. The cost to landlords of meeting the new standard could, in some instances, become an obstacle to compliance, but we do not think this point should be overstated. This is partly because the Government has proposed a £10,000 cap on costs resulting from improvement works in relation to three of the four criteria (B, C and D), meaning a property would be considered compliant with those criteria once the cap has been reached. We conclude, however, that for criterion D, on energy efficiency, this cap should not mean some properties get neglected, given the very strong correlation between energy efficiency and levels of damp and mould. We therefore call on the Government to come up with financing solutions where the necessary energy efficiency works would exceed the cap. It should also align criterion D with the minimum energy efficiency standard.

The DHS will not help to raise standards in the PRS unless local authorities can enforce it vigorously, but at the moment levels of housing enforcement activity vary hugely between local authorities, with many local authorities opting for informal engagement with landlords rather than enforcement action. The precarious position of local government finances, the shortage of qualified housing and environmental health officers, and the lack of reliable data are all obstacles to effective enforcement. Since the Government is unlikely to make significant extra funding available for housing enforcement, given the current economic climate, the success of the regime will depend on whether it can become self-financing, and this depends on local authorities being confident of their ability to collect financial penalties imposed on landlords who breach standards. To this end, the Government should:

  • consult local authorities on what amendments are needed to the civil penalties regime and include any necessary legislative changes in the proposed renters reform Bill; and
  • take action to ensure courts require offenders to pay costs to local authorities that reflect the actual cost of the enforcement action when local authorities choose to prosecute.

Currently, letting agents are required to belong to one of two government-approved ombudsman schemes, but membership for landlords is voluntary. The Government plans to introduce an ombudsman for all PRS landlords, regardless of whether they use an agent, and says a single scheme will mean a streamlined service for tenants and landlords and avoid the confusion and perverse incentives resulting from multiple schemes. We do not understand why the Government is not proposing to replace the existing letting agent schemes with a single ombudsman covering all letting agents and landlords. We therefore recommend that the Government introduce a single ombudsman for the whole of the private rented sector.

The most serious challenge currently facing many private renters is neither security of tenure nor housing conditions but the high cost of renting caused by the housing crisis. Many smaller landlords believe the White Paper proposals will aggravate the problem by driving them out of the PRS. For them, the proposals are an extension of other anti-landlord policies pursued by Governments since 2015 that have resulted in a significant reduction in the size of the PRS. We share some of the concerns expressed about the reduction in the size of the PRS, and we recommend that the Government review the impact of recent tax changes in the buy-to-let market with a view to making changes that make it more financially attractive to smaller landlords.

The White Paper does not include any proposals to address the underlying cause of the affordability crisis in the PRS, which is the decades-long failure of successive Governments to build enough homes. We accept that this was not the purpose of the White Paper, however, and that the Government is investing in house building. Nonetheless, there are questions about the housing sector’s ability to deliver the necessary number of new homes, particularly given the enormous financial pressures on housing associations and local housing authorities. The affordability crisis in the PRS, the source of many of the other problems in the sector, can only be properly solved by a significant increase in house building, particularly affordable housing. We therefore call on the Government to recommit to delivering the affordable homes the country needs, particularly the 90,000 social rent homes we have previously concluded are needed every year.

 

 

The full report can be read here; https://committees.parliament.uk/publications/33924/documents/185831/default/


SWLA Donation to St Luke’s Hospice Plymouth

Posted on February 10th, 2023 -

SWLA were very happy to be in a position to be able to make a charitable donation to St Luke’s Hospice, Plymouth. We would like to thank our members for their continued support.

Steve Lees SWLA Chairman, Peter Ward St Luke’s Community Fundraiser, Gillian Kerr SWLA Office Manager


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