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Notice of a General Meeting
Open afternoon in the SWLA Office
Wednesday 10th July 2024 – 3pm – 6pm @ 30 Dale Road, Plymouth PL4 6PD
Come and meet staff, committee and other SWLA members.
There will be a cream tea for you to enjoy while you chat!
All welcome.
We hope you will take the opportunity to pop in.
The President and Chairman met with Peter Gold (Prospective Parliamentary Candidate for Plymouth Sutton and Devonport. Central to the discussion were items on Reform’s Contract regarding ‘Scrap Section 24 for Landlords’, ‘Abolish the Renters (Reform) Bill’, and ‘Reform Social Housing Law’.
The news has been awash with reports of E-Bike battery fires and in this tragic case, the deaths within a young family; https://www.bbc.co.uk/news/articles/cd11gnqp27wo
If your tenant charges an E-Bike in their home – provide them with the following guide;
With their ability to enable more people of all ages and abilities to cycle, or to cycle further, e-cycles are an important element of the government’s ambition for active travel to make a significant contribution to the decarbonisation of the transport sector.
While most e-cycles are very safe, as with all products using lithium batteries, there is a risk of fire, particularly for counterfeit, damaged or poorly modified e-cycles and batteries, or when the incorrect charger is used.
Lithium battery fires can be particularly dangerous and hard to extinguish. The following advice should help to limit the risk of fire.
Electrically assisted pedal cycles, or e-cycles/e-bikes, have an electric motor to help you pedal.
Riders must be at least 14, but no licence, special equipment or insurance is needed to ride one, provided that the e-cycle meets certain rules, which specify, for example, that the motor must have a maximum continuous rated power (250 watts) and motor cut-off speed (15.5 mph).
Modifying the motor or battery will increase the likelihood of a fire.
Modern e-cycles are generally powered by lithium batteries and are normally supplied with a battery charger that plugs into a normal household mains socket.
Although most e-cycles and their batteries are very safe in normal use, lithium battery packs can, particularly if of poor quality or when damaged or improperly used:
This guidance comprises advice from:
It’s safest to buy a complete e-cycle, with battery pack and charger included, from a reputable retailer.
Register your product with the manufacturer. This makes it easier to contact you in the event of a recall or safety alert.
Be especially careful when purchasing second-hand, refurbished or converted bikes. It can be hard to establish reliably whether such products are counterfeit or genuine, and whether they meet proper UK (or EU) standards. Look for CE or UKCA marking.
If you need a spare battery pack or charger, buy only genuine items authorised by the e-cycle or drive system manufacturer. Using a reputable supplier will reduce the risk of being sold counterfeit items. Genuine battery packs and chargers may cost more, but using third-party items that may not be safe or compatible could put your life at risk or destroy your home.
Be cautious about buying used e-cycle battery packs. Whether or not any physical damage is visible, the battery could already have been damaged or abused and pose an increased fire risk.
E-cycle conversion kits are products that turn a conventional cycle into an e-cycle.
Although the concept may seem attractively affordable, the fact that the kit is retro-fitted, often by the end user, to a cycle not designed and tested for this application, means that buying a complete e-cycle is generally a safer option.
If you decide to buy an e-cycle conversion kit:
DIY e-cycle kit installations have been found to sometimes result in damage to the kit, increasing the chances of battery failure and the likelihood of a fire. Note that the person who installed the kit is liable for the product’s safety, even if they’re a private individual, so an incident could have serious financial consequences. If possible, instead have the kit installed by a professional/competent person who is properly insured for this work.
Some users may be tempted to modify e-cycles (or cycles converted into e-cycles by a kit) to exceed the speed or power limits (15.5 mph and 250 watts) for a legal e-cycle.
Users should be aware that if an e-cycle is modified to exceed these legal limits, it becomes an unregistered motorbike in law. If you use such a vehicle on the road you could face a fine and penalty points on your licence and the vehicle could be impounded. You are also unlikely to be covered by any insurance.
Even if carried out without introducing direct electrical hazards, such as short circuit risks through poor wiring/connection, modifications of this type generally increase the electrical load on the battery and drive system. These may then overheat, substantially increasing the risk of fire.
Do not charge an e-cycle or battery pack where, if a fire breaks out, it could prevent you from safely leaving your home.
Avoid storing or charging e-cycles on escape routes or in communal areas of multi-occupied buildings.
Ensure everyone is aware of an escape plan in the event of a fire.
If possible, store and charge e-cycles and battery packs in a shed or garage separate from your home.
As far as possible, do not charge batteries or store your e-cycle near combustible or flammable materials.
If you charge or store your e-cycle inside your property, ensure you install suitable fire detection. Fire services recommend heat alarms rather than smoke alarms for garages or kitchens. Ensure you have working smoke alarms in other rooms. Avoid excessively hot, cold or damp areas, especially for charging.
Use only the charger supplied with the e-cycle, or a replacement authorised by the manufacturer.
Follow the manufacturer’s instructions for storage, charging and maintenance of your battery pack.
Do not overcharge your battery – check the manufacturer’s instructions for charge times and unplug your charger once the battery has charged.
If it’s hot after intensive use, let the battery cool before charging it.
It’s vitally important that you charge batteries only while you’re awake and alert so that if a fire should occur you can respond quickly. Do not leave batteries on charge while you are asleep or away from the home.
Do not cover chargers or battery packs when charging as this could lead to overheating and possibly fire.
Batteries should never be exposed to extreme temperatures (keep them out of direct sunlight when not in use).
Do not overload socket outlets or extension leads. Use extension leads uncoiled and ensure the lead is suitably rated for what you are plugging into it – especially if using multiple chargers at once, or other electrical loads.
Be alert, both while charging the battery and while using the e-cycle, for any of the warning signs listed below, and know how to act if you detect a fire hazard.
The warning signs that your e-cycle battery could be a fire hazard include:
It’s normal for batteries to generate some heat when charging or in use, but if it feels extremely hot to the touch, it may be defective and at risk of fire, so stop charging it immediately.
A battery bulging or swelling out of shape is a common sign of it failing. You should stop using it immediately. The same applies if there is any type of lump or leak from the device.
Failing lithium batteries have been reported to make hissing or cracking sounds.
A strong or unusual smell (which could be toxic) from the battery could be a sign that it’s failing.
Failure to fully charge, or longer charge times, can be a sign that your battery is failing.
If your battery or device is smoking, a fire has already started. Raise the alarm, get out, stay out and call 999 immediately.
If your battery shows any of the warning signs listed above but is not smoking or on fire:
If the device starts smoking or catches fire:
Battery packs can be damaged in use, most often by dropping them or in a crash.
Damaged batteries can catch fire rapidly and without warning. Check your battery regularly for any signs of damage. If you suspect any damage, you should replace the battery. Do not charge or use it.
If you need to dispose of a damaged or end-of-life battery, do not dispose of it in your household waste or normal recycling. These batteries can cause fires in bin lorries and at recycling and waste centres.
The manufacturer or importer of your e-cycle must offer a free take-back service for waste e-cycle battery packs. Contact them for details or ask the retailer where you bought the e-cycle. Alternatively, check with your local authority for suitable battery recycling arrangements in your area.
Wednesday 10th July from 3pm-6pm, pop in for a cream tea and a catch up! All welcome.
SWLA Open Office Afternoon – South West Landlords Association (landlordssouthwest.co.uk)
For over 35 years, Marks Electrical have been selling the best of appliances and televisions to over a million satisfied customers.
Marks Electrical are offering an exclusive 4% discount to SWLA members.
Award winning service
Most companies claim they provide an award-winning service but at Marks Electrical, they really do. In addition to their awards, they have also been recognised by Google for the excellent shopping experience they provide, their reliable on-time delivery and their excellent customer service.
Knowledgeable staff
Their fully trained sales team have an intricate grasp of stock and are happy to put their product know-how to the test. Call on their expertise anytime by visiting the showroom, picking up the phone or sending them an email.
Price match
Marks Electrical prices are rarely beaten, but they will match a price if you find it cheaper elsewhere online. They will even match sale prices!
They also provide a Next Day Delivery Service and an Installation Service.
To shop, please visit www.markselectrical.co.uk or call 0116 251 5515
FOR YOUR EXCLUSIVE SWLA 4% DISCOUNT CODE, LOG IN TO THE SWLA MEMBERS AREA, OR CONTACT THE SWLA OFFICE.
Whilst the Renters (Reform) Bill did not complete its passage. The Leasehold and Reform Act is now law and will come into force. We will advise members when the Act comes into force.
What is included in the Act?
Once the Act is in force, the legislation aims to strengthen consumer rights by:
What is not included in the Act?
A cap on ground rents, this was not included.
In addition to this, new flats will remain leasehold by default. Initially, the Act was expected to make commonhold the default tenure for flats.
A number of amendments aimed at resolving the unfairness of the Building Safety Act were also not included.
Article Abridged from NRLA
https://www.gov.uk/government/news/leasehold-reforms-become-law
On Wednesday 15 May 2024, the Labour Housing Group hosted the launch of the report of the Independent Review of the Private Rented Sector.
The Labour commissioned report proposes a major overhaul of the PRS, including compulsory registration/accreditation for landlords and the implementation of rent controls.
The full report can be read here; https://labourhousing.org/wp-content/uploads/2024/05/Independent-Review-of-the-UKs-Private-Rented-Housing-Sector.pdf
The Labour Housing Group say;
”In January 2023 the Labour Party announced that Stephen Cowan would conduct a widespread independent review of the PRS, looking at how to make plans for reforming private renting work in practice. Stephen has taken evidence from a wide range of professional bodies, academics, policy think tanks and commentators, trade unions and renters’ groups, and political groups and politicians.
The resulting set of proposals has the potential to transform the private rented sector in the UK, giving tenants more choice and control over their homes, greater security, the right to make their home their own and most important of all, the right to live in a home fit for human habitation.”
County lines | Devon & Cornwall Police (devon-cornwall.police.uk)
Perfect for landlords and property developers! SWLA Trade Discount members get an extra 10% off on top.
For all ‘Refresh for Less’ deals, visit Search results | Tradepoint (trade-point.co.uk)
Saturday 25th May until Monday 27th May 2024.
Usual exemptions apply.
If you are an SWLA member and have not yet applied for your Trago2Business card – please contact the SWLA office for details on how to apply. Alternatively, log into the the members area of the SWLA website and see ‘Member Discounts’ in the members area.
This month’s 30 minute Ashley Taylors Legal Webinar looks at the issues and problems that are arising with the Renters Reform proposals. It’s worth knowing them now! Plus there will be information on a few smaller items which need some revision to avoid unnecessary expense whilst renting your property.
Your speaker Martyn Taylor has been conducting Landlord and Tenant cases since July 1980 and his team specialize solely in that subject. He will talk with up to date experience and share what’s happening in the Courts and Law today.
When: Tuesday 28th May 2024 11:30am
Where: Online (Zoom)
Topic: Where are we with Renters Reform?
Register in advance for this webinar:
https://us02web.zoom.us/webinar/register/WN_RMGbzRucSRq2ZadjSldpaQ
After registering, you will receive a confirmation email containing information about joining the webinar.
PLEASE NOTE, THIS IS NOT AN SWLA WEBINAR
Thursday 3rd October 2024 – 9:15 – 4:30pm
Venue – Reception Room, Plymouth Council House, Armada Way, Plymouth PL1 2AA
Price – £80 for members of SWLA, £100 for non – members for one day course.
Course covers ASTs, Deposits, Section 21s, Section 8s, HMOs, Gas and Electrical Safety, Inventories and much more.
The course will provide you with all the skills to start, manage and finish a tenancy.
Places still available. Contact the office on 01752 510913 or via the website to book your place, places secured on receipt of payment.
Over 1230 landlords have already completed this course since September 2011.
Course can lead to Accreditation, if required.
We are proud to announce Landlord Accreditation South West (LASW) are founder members of the West of England Rental Standard.
Teignbridge is hosting the following event jointly with East Devon District Council, Exeter City Council and Mid Devon District Council. SWLA have a stand at the event. All landlords welcome.
You are invited to join SWLA at the upcoming Rent Smart Devon event, the premier local event for private landlords and anyone involved in letting property.
It is being held on Thursday 23 May at Exeter Racecourse, Haldon Hill, Exeter EX6 7XS and will run from 2.00pm to 8.00pm.
This free event, kindly sponsored by Tozers LLP, will host exhibitions from specialist companies covering many aspects of property management, as well as support organisations, available to help smooth the tenancy pathway. There will be a range of experts on hand to answer your questions.
Doors open at 2pm for networking with presentations in break-out rooms throughout the afternoon and evening.
The final presentation timetable will be published nearer the event but will cover the following topics:
Book your place now so you don’t miss out!
Teignbridge is hosting this event jointly with East Devon District Council, Exeter City Council and Mid Devon District Council. If you are a business and would like to book a stand – please contact the organisers.
Rent Smart Devon Tickets, Thu, May 23, 2024 at 2:00 PM | Eventbrite
Waste and HMOs: A Guide for Landlords and Managing Agents – by Plymouth City Council
HMOs (Houses of Multiple Occupation) can present unique challenges when it comes to waste management. Landlords and managing agents play a crucial role in ensuring that waste produced by tenants does not pose public health hazards or contribute to litter and fly-tipping issues. With the introduction of new regulations, it’s more important than ever for landlords to be proactive in managing waste within their properties.
Understanding Your Responsibilities
Since October 2018 changes in HMO licensing require landlords to provide adequate facilities for storing and disposing of household waste, recycling, and garden waste. Failure to meet these requirements can lead to penalties and enforcement action. Here are some essential steps landlords can take to effectively manage waste in HMOs:
Facilitate the separation of recyclable and non-recyclable waste within the property by providing separate bins for each type of waste. This simple step empowers tenants to manage their waste more efficiently and encourages environmentally responsible behaviour.
Allocate a specific area within the property boundary for storing wheelie bins between collections. Implementing a small wooden structure can protect bins from damage, unauthorised use, or theft. By keeping bins contained, landlords can prevent obstructions in public areas and maintain a tidy environment.
Prior to new tenant arrivals, landlords should verify that there are enough council-issued waste receptacles for the number of occupants. These receptacles should be clearly marked with the property number to avoid confusion.
Prominently display information about the local council’s waste collection rules, such as Plymouth City Council’s domestic waste collection rules (Section 46 notice). Providing tenants with clear guidelines helps to prevent non-compliance and fosters cooperation in waste management efforts. Section 46 | PLYMOUTH.GOV.UK
Upon each new tenant’s arrival, furnish them with informative leaflets detailing how domestic waste is managed in the area. This resource equips tenants with essential knowledge and reinforces their role in maintaining a clean and orderly environment.
Commercial Waste Disposal
Commercial waste encompasses any waste generated from business or commercial activity. When it comes to rental properties this includes all waste left behind by tenants upon vacating the property, such as fixtures, fittings, furniture and household waste. It also includes any waste produced from the refurbishing of properties, replacement items and the packaging they have been delivered in. Anyone transporting commercial waste must be licensed to do so. Register or renew as a waste carrier, broker or dealer – GOV.UK (www.gov.uk)
In conclusion, effective waste management in HMOs requires proactive measures from landlords and managing agents. By implementing the strategies outlined above, landlords can uphold their responsibilities, maintain compliance with regulations, and contribute to a cleaner and safer living environment for tenants and the community at large.
Book your tickets to update your knowledge on property investing and learn from experts. For further information and to book your ticket please click here; https://bristollandlordseminar2024.eventbrite.com
FULL PRICE TICKETS ARE £7.50. EARLY BIRD PRICES ARE LIMITED! USE SWLA DISCOUNT CODE 50off24 FOR AN EXTRA 50% OFF. WITH EARLY BIRD BOOKING AND DISCOUNT CODE – TICKETS ARE LESS THAN £4.00
SWLA are excited to announce a new insurance partnership with Alan Boswell Group.
We can also confirm that Oakfield Insurance are continuing their long standing partnership with us.
These two insurance companies are able to provide SWLA members with comprehensive and competitive landlord insurance.
When your landlord insurance renewal is due, please consider contacting the two insurance companies who are supporting SWLA moving forward. They will gladly provide you with a quote, tailored to your needs.
Alan Boswell Group
01603 216399
Landlord Building Insurance | A Which? Best Buy (alanboswell.com)
Oakfield Insurance
01752 717667
https://www.oakfieldinsurance.co.uk/residential-landlords-property-insurance/
Possession Claims will increase from £355.00 to £391.00.
Issuing a Warrant of Possession (the Bailiff application fee) will increase from £130.00 to £143.00.
These increases come after a consultation period last year, it’s the first court fee rise since September 2021.
Fees are set to rise every 2 years.
There is hope that the extra revenue will assist the courts in improving court processing times.
It was lovely to see many members, old and new, at our General Speaker Meeting this week.
Thank you to Phil Keddie, Expert Property Consultant for a brilliant run down of the decisions and plans that landlords should perhaps be making.
And thank you again to our regular speakers, Ian Pring and Sean Bolter of Westcotts Chartered Accountants. A thorough delve into tax changes for landlords is always a popular subject, keeping our members very much on the ball.
If anyone missed the meeting, we can share our speakers presentation please contact the office.
New proposed amendments to the Renters (Reform) Bill have been revealed. The amendments appear to be sensible solutions to a few sticking points in the original Bill.
The Government is planning to table a series of amendments to the Bill, including:
We hope that the Government press ahead this side of the general election as any further delays could derail plans by this administration, possibly having serious implications to the Private rented Sector.
MPs return from their Easter recess on 15th April.
You can follow the Renters (Reform) Bill’s progress here; https://bills.parliament.uk/bills/3462
ESTABLISH AN INITIAL SIX-MONTH TENANCY
This balances protecting landlords’ investment, alongside ensuring tenants can still leave a property after six months if circumstances change. In effect, it creates a default fixed term of six months in all contracts and mirrors a standard break clause in many existing contracts. We are considering exemptions, such as the death of a tenant, domestic abuse, or significant hazards in the property.
REQUIRE AN ASSESSMENT OF THE COUNTY COURT POSSESSION SYSTEM BEFORE ABOLISHING SECTION 21
The Government has been clear that section 21 will be abolished when the courts are ready. We are taking significant steps to deliver court improvement, including providing £1.2m for court digitisation. We will now also bring forward an amendment to require the Lord Chancellor to publish an assessment on barriers to possession and the readiness of the courts in advance of abolishing section 21 for existing tenancies.
UNDERTAKE A REVIEW OF COUNCIL LICENSING SCHEMES
With the introduction of the new Property Portal, some landlord groups have sought reassurance that this will not duplicate the existing licensing system. We will therefore conduct a review of licensing in light of our rental reforms, to reduce burdens on landlords. This review will cover both selective licensing and licensing of HMOs.
ENSURE THE STUDENT MARKET CONTINUES TO WORK
At the Commons Committee stage, we introduced a new mandatory possession ground to facilitate student lets, allowing landlords to evict students living together in a house of multiple occupation (HMO). We have heard concerns about student households that do not meet the HMO definition. We will broaden this ground – ensuring it applies to any property that is let by students, as long as landlords give prior notice to the tenants at the start of the tenancy that the ground will apply. This aims to further protect the student market and the supply of student housing.
PROTECT THE BALANCE OF LONGER AND SHORTER-TERM LETS IN LOCAL AREAS
The Bill currently prevents landlords from marketing or re-letting properties for three months after using possession grounds to move into or sell their property. We will bring forward an amendment to close a loophole, ensuring landlords cannot turn properties into short-term lets during this period.
EXPAND HOMELESSNESS PREVENTION DUTIES
We will bring forward an amendment to give vulnerable tenants certainty that a prevention duty would be owed when they are served with a valid Section 8 notice. This will mean any household served with an eviction notice can access support from their council to help prevent homelessness.
COMMIT TO A REVIEW OF THE IMPLEMENTATION OF TENANCY MEASURE WITHIN THE BILL
The Government will introduce an amendment that requires the Secretary of State to lay a statement covering the effectiveness of new possession grounds, and the effect of moving to periodic tenancies and abolishing fixed terms. This will be published within 18 months of the measures being applied to existing tenancies – following an independent review of the new system.
COMMIT IN LEGISLATION TO PUBLISH AN ANNUAL PARLIAMENTARY UPDATE ON THE STATE OF THE PRS
This will include data on the supply, size and location of properties and will be laid before Parliament in the form of a written statement.
Homes in England with no residents will attract a council tax premium of up to 100% from 01 April as tax reforms aimed at supporting people in areas where empty properties prevent them from finding affordable housing come into force.
Changes brought in by the Levelling Up and Regeneration Act 2023 reduce the time before a property is considered an empty home from two years to one year, meaning that homes that have been empty for one year will be subject to a 100% council tax premium.
The Act also introduced a council tax premium of 100% for substantially furnished homes that are not someone’s sole or main residence, but because councils must determine at least one year in advance of introducing a second homes premium, the earliest a council can utilise the second homes premium is April 2025.
A range of exemptions will apply
Properties undergoing major repairs or structural alterations will have a 12-month exception from the empty homes’ premium.
Properties being actively marketed for sale or let will have a 12-month exception from the empty homes’ premium. This will provide protections for landlords whose rental property may become empty in between lets or have a gap between tenancy agreements. It also covers properties where an offer to rent has been accepted but the tenant is not yet entitled to occupy the property because the tenancy has not yet started. The exception can also be used where the sale is taking time to complete because it is part of a chain.
Inherited properties will have a 12-month exception after probate or letters of administration have been granted. Where there are cases that merit a longer exception period, or a higher level of discount, councils can continue to exercise their discretion.
Article Abridged from Propertymark
Double tax on empty homes takes effect on 1 April 2024 | Propertymark
Wednesday 17th April 2024 – Future Inn Plymouth – 7.30pm start – Members & their guests welcome.
Plymouth Energy Community (PEC) is an award-winning local charity with 10 years of experience supporting households in Plymouth. Its Future Fit team is working in partnership with Plymouth City Council to help homeowners improve the energy efficiency of their properties through the Government-funded Home Upgrade Grant (HUG2).
Am I eligible?
HUG2 provides funding towards the cost of upgrades for landlords that meet the following criteria:
What upgrades can I have?
Every home is different, but potential improvements may include:
What are the benefits?
Improving the energy efficiency of your properties can:
How do I access the grant?
Contact PEC’s Advisors who can assess your eligibility and explain the process – 01752 477990 futurefit@plymouthenergycommunity.com
You can also assess your eligibility for this, and other grant schemes using our online tool at plymouthenergycommunity.com/future-fit
If you have a property outside of Plymouth please contact the relevant Local Authority for more information.
Teignbridge is hosting the following event jointly with East Devon District Council, Exeter City Council and Mid Devon District Council. SWLA have a stand at the event. All landlords welcome.
You are invited to join SWLA at the upcoming Rent Smart Devon event, the premier local event for private landlords and anyone involved in letting property.
It is being held on Thursday 23 May at Exeter Racecourse, Haldon Hill, Exeter EX6 7XS and will run from 2.00pm to 8.00pm.
This free event, kindly sponsored by Tozers LLP, will host exhibitions from specialist companies covering many aspects of property management, as well as support organisations, available to help smooth the tenancy pathway. There will be a range of experts on hand to answer your questions.
Doors open at 2pm for networking with presentations in break-out rooms throughout the afternoon and evening.
The final presentation timetable will be published nearer the event but will cover the following topics:
Book your place now so you don’t miss out!
Teignbridge is hosting this event jointly with East Devon District Council, Exeter City Council and Mid Devon District Council. If you are a business and would like to book a stand – please contact the organisers.
Rent Smart Devon Tickets, Thu, May 23, 2024 at 2:00 PM | Eventbrite
Meter tampering is a significant challenge in the housing sector as it impacts landlords, tenants and the wider community and can destroy homes, businesses, and families. But did you know that there is a safe way to report any suspicion? That’s where the Stay Energy Safe service is vital, allowing you to speak up anonymously online or by calling 0800 023 2777.
Bypassing an electricity meter can have devastating consequences, including electric shocks, severe burns, and fires, while gas theft can lead to lethal leaks and catastrophic explosions.
Gas leaks and fatal fires
Real-life cases noted on the Stay Energy Safe website here provide insights into the harsh consequences of energy theft, including instances where innocent lives have been lost. Nadeem Mughal was jailed for three years after risking his neighbours’ lives after tampering with his gas meter twice. His actions led to significant gas leaks – threatening up to 20 neighbours in a block of flats in Leicester.
In another incident, a son living with his elderly housebound mother caused her tragic death due to a bypassed electricity meter after it caused a devastating fire.
Feeling the pinch
Since the start of the cost-of-living crisis, Stay Energy Safe has received an average of 1,000 energy theft reports nationally every single month. From some of the information Stay Energy Safe receives, it’s evident that even business owners have been engaging in this incredibly dangerous and reckless behaviour for years.
Financial pressures can encourage people to look for ways to save money without understanding the risks. However, beyond the financial implications, the threat extends far beyond mere billing concerns. Individuals who engage in energy theft can pose serious safety risks to neighbours. Such unauthorised meter tampering jeopardises the safety of the broader community, including residents and employees.
Energy theft occurs in approximately 1 in 150 homes annually, costing UK consumers £1.4 billion yearly, with each consumer estimated to pay an extra £50 each year on their energy bills. Find out more about energy theft here.
Spot the signs
To protect and safeguard legitimate organisations within the housing sector, their employees, contractors, residents, and the surrounding community, it’s important to be able to recognise the signs of energy theft.
You can learn to recognise signs of energy theft here. It often includes irregular wiring, sparking, burn marks or the smell of gas.
The charity Crimestoppers
Stay Energy Safe is a service run by the independent charity Crimestoppers. To pass on your suspicions about energy theft, please report it by completing the Stay Energy Safe online form or by phone on 0800 023 2777. 100% anonymous. Always. This means you will never be asked for your personal details.
By speaking up safely, you will be helping to protect properties and communities, preventing harm or even loss of life.
Speak up. Stay safe.
